Orders are packed and ready to ship within 24 hours of placing an order. We recommend placing your order before 11 am to have it processed on the same day. We only offer an exchange in the form of store credits, unfortunately, we do not offer bank refunds as of now. Reverse pickup is available at an additional fee of Rs. 65 per product for T-shirts, Stringers, Vests, Shorts, Tops & Tanktops. 90 Rs for Joggers / Leggings & Hoodies.